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	<p class="titleheader">
Harassing Creditor Calls 
</p>
<h2>Stop Creditor Calls, Resolve Your Debts </h2>
<p>
Put a stop to harassing phone calls or threatening letters immediately. With the filing of either a Chapter 7 or Chapter 13, protection from your creditors is immediate once the case is filed. Your creditors are not legally able to contact you or try to collect on debts you included in your case due to the &quot;<a href="../Terminology/244.htm#automaticstay">automatic stay</a>&quot;. If you receive any creditor calls after your case is filed, contact your bankruptcy attorney immediately so that we can take appropriate action with that creditor. 
</p>
<p>
In the case of a Chapter 7, not only will all creditor calls cease immediately, but all unsecured debts will be eliminated through the program. WIthin four to five months, you will be completey and legally free from all of you unsecured debts, such as credit card bills, medical bills, collections, etc. 
</p>
<p>
With a Chapter 13 filing, we will immediately stop all creditor calls and actions while consolidating your bills based on your budget. This protection from your creditors extends for the full length of the program (36 - 60 months). No more stress at the end of each month trying to determine which of your bills you can afford to pay. The Chapter 13 plan provides an organized fashion to pay all of your creditors back some portion of what you owe them. Together, we develop a proposed budget that spells out who you pay and how much. You are only required to make your &quot;best efforts&quot; to pay your creditors back over the 36 - 60 month time frame. Whatever you can&#39;t afford to pay, any remaining balances, are simply discharged or eliminated at the end of the program. Because you are making efforts to pay your creditors back (no more late reports to the credit reporting agencies) and are only focusing on paying down principal debt (reducing debt-to-income ratio), your credit will improve throughout the course of the program. 
</p>
<p>
<span style="font-family: arial">We offer free in-office and phone consultations to review your personal circumstances, analyze your situation and advise you on the best course of action. Please call us toll free at<strong> 866-261-8282</strong> or <a href="../Schedule%20a%20Consultation/270.html">click here</a> to schedule a consultation right now.</span> 
</p>
<h2>  </h2>
<h2>Fair Debt Collection Practices </h2>
<p>
Overall, there are laws that protect consumers. These are called the &quot;Fair Debt Collection Practices Act.&quot; Following are sections of this act covering some of the common complaints with collection practices and your rights under the law. 
</p>
<h2><em>Communication in connection with debt collection:</em> </h2>(a) COMMUNICATION WITH THE CONSUMER GENERALLY.<br />
Without the prior consent of the consumer given<br />
directly to the debt collector or the express permission of<br />
a court of competent jurisdiction, a debt collector may notf any debt<br />
communicate with a consumer in connection with the collection<br />
of any debt;<br />
(1) at any unusual time or place or a time or place known<br />
or which should be known to be inconvenient to the<br />
consumer. In the absence of knowledge of circumstances<br />
to the contrary, a debt collector shall assume that the<br />
convenient time for communicating with a consumer<br />
is after 8 o&#39;clock antimeridian and before 9 o&#39;clock<br />
postmeridian, local time at the consumer&#39;s location; (2) if the debt collector knows the consumer is represented<br />
by an attorney with respect to such debt and has knowledge<br />
of, or can readily ascertain, such attorney&#39;s name<br />
and address, unless the attorney fails to respond within<br />
a reasonable period of time to a communication from<br />
the debt collector or unless the attorney consents to<br />
direct communication with the consumer; or <br />
(3) at the consumer&#39;s place of employment if the debt collector<br />
knows or has reason to know that the consumer&#39;s<br />
employer prohibits the consumer from receiving such<br />
communication. 
<p>
(b) COMMUNICATION WITH THIRD PARTIES. Except as<br />
provided in section 804, without the prior consent of the<br />
consumer given directly to the debt collector, or the express<br />
permission of a court of competent jurisdiction, or as<br />
reasonably necessary to effectuate a postjudgment judicial<br />
remedy, a debt collector may not communicate, in connection<br />
with the collection of any debt, with any person other<br />
than a consumer, his attorney, a consumer reporting agency<br />
if otherwise permitted by law, the creditor, the attorney of<br />
the creditor, or the attorney of the debt collector. 
</p>
<p>
(c) CEASING COMMUNICATION. If a consumer notifies a<br />
debt collector in writing that the consumer refuses to pay a<br />
debt or that the consumer wishes the debt collector to cease<br />
further communication with the consumer, the debt collector<br />
shall not communicate further with the consumer with<br />
respect to such debt, except;<br />
(1) to advise the consumer that the debt collector&#39;s further<br />
efforts are being terminated;<br />
(2) to notify the consumer that the debt collector or creditor<br />
may invoke specified remedies which are ordinarily<br />
invoked by such debt collector or creditor; or (3) where applicable, to notify the consumer that the debt<br />
collector or creditor intends to invoke a specified remedy.<br />
If such notice from the consumer is made by mail, notification<br />
shall be complete upon receipt. 
</p>
<p>
(d) For the purpose of this section, the term &quot;consumer&quot; includes<br />
the consumer&#39;s spouse, parent (if the consumer is a<br />
minor), guardian, executor, or administrator. 
</p>
<h2><em>Harassment or abuse</em> </h2>
<p>
Debt collector may not engage in any conduct the natural<br />
consequence of which is to harass, oppress, or abuse any<br />
person in connection with the collection of a debt. Without<br />
limiting the general application of the foregoing, the following<br />
conduct is a violation of this section:<br />
(1) The use or threat of use of violence or other criminal<br />
means to harm the physical person, reputation, or property<br />
of any person.<br />
(2) The use of obscene or profane language or language<br />
the natural consequence of which is to abuse the hearer<br />
or reader.<br />
(3) The publication of a list of consumers who allegedly<br />
refuse to pay debts, except to a consumer reporting<br />
agency or to persons meeting the requirements of section<br />
603(f) or 604(3) of this Act.<br />
(4) The advertisement for sale of any debt to coerce payment<br />
of the debt.<br />
(5) Causing a telephone to ring or engaging any person<br />
in telephone conversation repeatedly or continuously<br />
with intent to annoy, abuse, or harass any person at the<br />
called number.<br />
(6) Except as provided in section 804, the placement of<br />
telephone calls without meaningful disclosure of the<br />
caller&#39;s identity.<br />
.Section 604(3) has been renumbered as Section 
</p>
<h2><em>False or misleading representations</em> </h2>
<p>
A debt collector may not use any false, deceptive, or misleading<br />
representation or means in connection with the collection<br />
of any debt. Without limiting the general application<br />
of the foregoing, the following conduct is a violation of this<br />
section:<br />
(1) The false representation or implication that the debt<br />
collector is vouched for, bonded by, or affiliated with<br />
the United States or any State, including the use of any<br />
badge, uniform, or facsimile thereof.<br />
(2) The false representation of<br />
(A) the character, amount, or legal status of any debt; or<br />
(B) any services rendered or compensation which may<br />
be lawfully received by any debt collector for the<br />
collection of a debt.<br />
(3) The false representation or implication that any individual<br />
is an attorney or that any communication is from<br />
an attorney.<br />
(4) The representation or implication that nonpayment of<br />
any debt will result in the arrest or imprisonment of<br />
any person or the seizure, garnishment, attachment,<br />
or sale of any property or wages of any person unless<br />
such action is lawful and the debt collector or creditor<br />
intends to take such action.<br />
(5) The threat to take any action that cannot legally be<br />
taken or that is not intended to be taken.<br />
(6) The false representation or implication that a sale,<br />
referral, or other transfer of any interest in a debt shall<br />
cause the consumer to<br />
(A) lose any claim or defense to payment of the debt;<br />
or<br />
(B) become subject to any practice prohibited by this<br />
title.<br />
(7) The false representation or implication that the consumer<br />
committed any crime or other conduct in order<br />
to disgrace the consumer.<br />
(8) Communicating or threatening to communicate to any<br />
person credit information which is known or which<br />
should be known to be false, including the failure to<br />
communicate that a disputed debt is disputed.<br />
(9) The use or distribution of any written communication<br />
which simulates or is falsely represented to be a document<br />
authorized, issued, or approved by any court,<br />
official, or agency of the United States or any State, or<br />
which creates a false impression as to its source, authorization,<br />
or approval.<br />
(10) The use of any false representation or deceptive means<br />
to collect or attempt to collect any debt or to obtain<br />
information concerning a consumer.<br />
(11) The failure to disclose in the initial written communication<br />
with the consumer and, in addition, if the initial<br />
communication with the consumer is oral, in that initial<br />
oral communication, that the debt collector is attempting<br />
to collect a debt and that any information obtained<br />
will be used for that purpose, and the failure to disclose<br />
in subsequent communications that the communication<br />
is from a debt collector, except that this paragraph shall<br />
not apply to a formal pleading made in connection with<br />
a legal action.<br />
(12) The false representation or implication that accounts<br />
have been turned over to innocent purchasers for value.<br />
(13) The false representation or implication that documents<br />
are legal process.<br />
(14) The use of any business, company, or organization<br />
name other than the true name of the debt collector&#39;s<br />
business, company, or organization.<br />
(15) The false representation or implication that documents<br />
are not legal process forms or do not require action by<br />
the consumer.<br />
(16) The false representation or implication that a debt collector<br />
operates or is employed by a consumer reporting<br />
agency as defined by section 603(f) of this Act. 
</p>
<h2><em>Unfair practices</em> </h2>
<p>
A debt collector may not use unfair or unconscionable<br />
means to collect or attempt to collect any debt. Without limiting<br />
the general application of the foregoing, the following<br />
conduct is a violation of this section:<br />
(1) The collection of any amount (including any interest,<br />
fee, charge, or expense incidental to the principal obligation)<br />
unless such amount is expressly authorized by<br />
the agreement creating the debt or permitted by law.<br />
(2) The acceptance by a debt collector from any person of<br />
a check or other payment instrument postdated by more<br />
than five days unless such person is notified in writing<br />
of the debt collector&#39;s intent to deposit such check or<br />
instrument not more than ten nor less than three business<br />
days prior to such deposit.<br />
(3) The solicitation by a debt collector of any postdated<br />
check or other postdated payment instrument for the<br />
purpose of threatening or instituting criminal prosecution.<br />
(4) Depositing or threatening to deposit any postdated<br />
check or other postdated payment instrument prior to<br />
the date on such check or instrument.<br />
(5) Causing charges to be made to any person for communications<br />
by concealment of the true propose of<br />
the communication. Such charges include, but are not<br />
limited to, collect telephone calls and telegram fees.<br />
(6) Taking or threatening to take any nonjudicial action to<br />
effect dispossession or disablement of property if<br />
(A) there is no present right to possession of the property<br />
claimed as collateral through an enforceable<br />
security interest;<br />
(B) there is no present intention to take possession of<br />
the property; or<br />
(C) the property is exempt by law from such dispossession<br />
or disablement.<br />
(7) Communicating with a consumer regarding a debt by<br />
post card.<br />
(8) Using any language or symbol, other than the debt collector&#39;s<br />
address, on any envelope when communicating<br />
with a consumer by use of the mails or by telegram,<br />
except that a debt collector may use his business name<br />
if such name does not indicate that he is in the debt collection business. 
</p>
<h2><em>Furnishing certain deceptive forms</em> </h2>
<p>
(a) It is unlawful to design, compile, and furnish any form<br />
knowing that such form would be used to create the false<br />
belief in a consumer that a person other than the creditor<br />
of such consumer is participating in the collection of or in<br />
an attempt to collect a debt such consumer allegedly owes<br />
such creditor, when in fact such person is not so participating.<br />
(b) Any person who violates this section shall be liable to the<br />
same extent and in the same manner as a debt collector is<br />
liable under section 813 for failure to comply with a provision<br />
of this title. 
</p>
<p>
For the full text for the &quot;Fair Debt Collection Practices Act&quot;, please see the attached file. <a href="../site/uploaded_media/File/Fair%20debt%20collection%20practices.pdf">PDF Link</a> or visit FTC.gov 
</p>
Consumers who want to register a complaint about the collection practices of National Credit Systems Inc. or any other collection agency can send a written complaint to: <br />
<br />
Attorney General <br />
P.O. Box 30212<br />
Lansing, MI 48909 <br />
<br />
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<p>
<span style="font-family: arial">We offer free in-office and phone consultations to review your personal circumstances, analyze your situation and advise you on the best course of action. Please call us toll free at<strong> 866-261-8282</strong> or <a href="../Schedule%20a%20Consultation/270.html">click here</a> to schedule a consultation right now.</span> 
</p>
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